FAQ

Shipping & Delivery

How long does shipping take?
Orders are processed within 1-3 business days. Standard delivery takes 7-15 business days depending on your location.

How much does shipping cost?
Domestic shipping (India) is a flat ₹379. International shipping is a flat ₹1,800.

Can I track my order?
Yes — once your order ships, you'll receive a confirmation email with your tracking number.

Returns & Refunds

What is your return policy?
We offer a 7-day return policy from the date you receive your item. Items must be unused, in original packaging, with proof of purchase.

How do I start a return?
Email us at support@homehaul.in and we'll walk you through the process.

When will I get my refund?
Approved refunds are issued to your original payment method within 10 business days.

Orders & Payment

What payment methods do you accept?
We accept major cards and UPI at checkout.

Can I change or cancel my order?
Please contact us as soon as possible after placing your order — we can't guarantee changes once an order has been processed.

Still have questions?

Reach out anytime at support@homehaul.in or visit our Contact page.